Bug Reports

To submit details of problems with our software.  Please try to include as much information as possible including:

1. The version number of the software product you are having problems with.
2. The version of the JDK you're using.
3. Operating system and version.
4. Relevant scripts and configuration files.
5. A description of the problem.
6. Steps to reproduce the problem including code (if appropriate).
7. If you're reporting an exception please include the full stack trace.
8. If you're encountering a deadlock, please include a thread dump, if possible:
   • On Windows, this is achieved by hitting CTRL+BREAK in the DOS window which is running the Blitz instance.
   • On Solaris/Linux and other UNIX variants, this is achieved by hitting CTRL+\ in the terminal which is running the Blitz instance.

   [Note that thread dumps cannot be obtained in the cases where Blitz is running as an activatable service.]